Shipping

 

Shipping information: 

What are the delivery charges?

  • Delivery charge varies with each Seller & item.
  • Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value. 

What is the estimated delivery time?

  • Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
  • Estimated delivery time depends on the following factors:
  • The Seller offering the product
  • Product's availability with the Seller
  • The destination to which you want the order shipped to and location of the Seller. 

Are there any hidden costs on items sold by Sellers on Bombaybuy?

There are NO hidden charges when you make a purchase on Bombaybuy. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's shipping policy. 

Why does the estimated delivery time vary for each seller?

Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location. 

How can I track a delivery?

Once the order is despatched, you will be provided with tracking number of our logistics partner, with which you can track the order. 

How to file my complaint regarding delivery?

Please contact us at support@bombaybuy.com 

Why is the CoD option not offered in my location?

  • Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
  • Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location. 

I need to return an item; how do I arrange for a pick-up?

Returns are easy. Please refer to our Return & replacement policy.